Services

Proactive IT management, cybersecurity, and cloud solutions tailored for modern organizations.Trusted support, strategic guidance, and 24/7 monitoring — all in one seamless service.

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Wired & Ready. Complete IT Support.

Comprehensive managed IT services designed to secure, support, and streamline
your entire technology environment.

01.

Endpoint Control

Centralized monitoring, patching, and automation for all devices and systems.

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02.

Cybersecurity Potection

Layered security protecting endpoints, identities, email, cloud, and networks.

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03.

Helpdesk & Onsite Support

Reliable remote and onsite support ensuring fast issue resolution and continuity.

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04.

Cloud & Microsoft 365

Secure cloud, Microsoft 365 administration, governance, and performance optimization.

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05.

Network Infrastructure Monitoring


Real-time monitoring and optimization of firewalls, switches, and connectivity.

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06.

IT Documentation/Asset Management

Complete visibility of assets, configurations, credentials, and technology lifecycle.

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07.

vCIO (Virtual CIO)
Services

Strategic IT leadership aligning technology, budgets, risk, and long-term growth.

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Introducing Wave Connect.

WaveConnect delivers modern, cloud-based communication solutions that keep teams connected and productive. Our fully managed VoIP and UCaaS services simplify calling, support remote work, and ensure reliable business communication.

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Cloud VoIP Systems

Reliable, cloud-based phone systems designed for modern organizations and remote teams.

Smart Call Routing

Automated attendants and intelligent call flows that ensure calls reach the right people.

Work Anywhere

Mobile and desktop softphones enabling seamless communication from any location.

Voicemail to Email

Voicemails delivered to email with transcription for faster response and visibility.

 

Fully Managed Support

Complete setup, training, monitoring, and ongoing management by our expert team.

Frequently Asked Questions

Helping you understand our approach, processes, and ongoing support.

We provide fully managed IT services, including endpoint management, cybersecurity, cloud and Microsoft 365 management, network monitoring, helpdesk support, and strategic IT leadership.
Security is built into everything we manage. We use layered protection across devices, identities, cloud platforms, email, and networks, supported by continuous monitoring and best-practice security controls.
Our approach is proactive. We monitor systems 24/7, automate maintenance, and resolve potential issues before they impact users or operations.
Our services are ideal for organizations that need reliable, secure, and well-managed IT without the overhead of a full in-house IT team.

Organizations We Support.

Supporting organizations with secure, reliable, and fully managed technology solutions.

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Address

St johns st.

Phone

+2 234 364 324

Email

acb@greatlakesit.ca

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